For support teams
Resolve before they open a ticket.
Most support tickets are about setup, troubleshooting, or basic product questions. Veribl's AI, self-service help center, and digital manuals answer these instantly via QR code — reducing ticket volume by 60–80%.
To clean the filter on your ProClean X500:
- Open the bottom rack
- Turn the filter handle counter-clockwise
- Rinse under warm water
- Replace and lock clockwise
Source: User Manual, p. 24
of routine queries resolved before they reach your team
vs. $15–30 for traditional support tickets
24/7 in 40+ languages, no hold time
The impact
Before Veribl vs. after
AI that actually knows your products
Veribl's AI is trained on your specific product documentation — manuals, FAQs, spec sheets, troubleshooting guides. Customers get accurate, contextual answers about their exact product, not generic chatbot responses.
When the AI can't resolve an issue, it escalates to your team with full conversation context — so agents pick up exactly where the AI left off.
To clean the filter on your ProClean X500:
- Open the bottom rack
- Turn the filter handle counter-clockwise
- Rinse under warm water
- Replace and lock clockwise
Source: User Manual, p. 24
A help center customers actually use
Give customers a branded, searchable knowledge base linked to every product via QR code. Organize articles by category — setup, troubleshooting, care, safety — and let customers find answers before they ever think to contact support.
Explore the help centerAI-powered article generation
Upload a PDF and get publish-ready help articles in seconds — no writing required.
Connected to every product
Articles are linked via QR code so customers land on the right help for their exact product.
40+ languages
Articles auto-translate to your customer's language. One source, every market.
See what your docs don't answer
Veribl tracks every question customers ask and every search they perform. When your documentation has gaps, you'll know — ranked by frequency, so you fix the biggest problems first.
See content analyticsUnanswered questions report
Questions the AI couldn't resolve, ranked by how often they're asked.
Search analytics
What customers search for in your help center — including searches with no results.
Continuous improvement
Turn support gaps into documentation. Your AI gets smarter as you fill the gaps.
Ready to deflect 60–80% of routine tickets?
Set up in minutes. No engineering required. Free to start.
Support capabilities
Less volume, better outcomes
Veribl doesn't just deflect tickets — it resolves customer issues faster and more accurately than traditional support channels, while giving your team visibility into what customers actually need help with.
Ticket deflection
- 60–80% of routine queries resolved by AI
- Self-service help center with searchable articles
- Troubleshooting workflows guide users step-by-step
- Smart escalation to human agents when needed
Cost reduction
- Eliminate per-ticket costs for common questions
- Replace paper manuals with digital guides
- AI generates help articles from your PDFs
- Scale support to new markets without hiring
Customer experience
- No app downloads, no account creation required
- Automatic language detection and response
- Product-specific answers, not generic FAQs
- Scan QR code → get help in under 2 seconds
Support that speaks every language
Veribl auto-detects the customer's language and responds in kind. The same QR code serves a customer in Tokyo in Japanese and a customer in Berlin in German — no separate support teams needed.
See multi-language support40+ languages
Automatic detection and response in the customer's preferred language.
Zero translation overhead
Product documentation is auto-translated and kept in sync across all languages.
Veribl for Marketing Teams
Turn every product sold into a known customer with first-party data capture and post-purchase revenue.
See support tools in action
To clean the filter on your ProClean X500:
- Open the bottom rack
- Turn the filter handle counter-clockwise
- Rinse under warm water
- Replace and lock clockwise
Source: User Manual, p. 24
AI product support
Instant, context-aware answers trained on your documentation.
Help center
Branded, searchable knowledge base with AI-generated articles.
Multi-language help
Automatic language detection for global support coverage.
Consumer product page
Everything customers need — manuals, support, and more.
Digital manuals
Replace paper manuals with interactive digital guides.
Automated emails
Post-registration drip campaigns for tips, reviews, and upsells.
FAQ
Frequently Asked Questions
Can’t find the answer you’re looking for? Don’t hesitate to get in touch with our support team.
You upload your product manuals, FAQs, spec sheets, and troubleshooting guides to Veribl. The AI learns from this documentation and provides accurate, product-specific answers. When you update documentation, the AI's knowledge updates automatically — no retraining required.
Veribl's AI recognizes when a query requires human help and routes the conversation to your support team with full context — what the customer asked, what the AI already tried, and the product details. Your team picks up where the AI left off, no repetition needed.
You create categories (setup, troubleshooting, care, safety) and add articles. You can write articles manually or upload PDFs and let AI generate publish-ready articles for you. The help center is searchable, mobile-first, auto-translated to 40+ languages, and linked to every product via QR code.
No. Customers scan a QR code on the product or packaging and get instant access to AI support, help center articles, digital manuals, and product information in their mobile browser. No app, no account, no friction.
Veribl tracks every question customers ask the AI and every search they perform in your help center. When customers ask questions your documentation doesn't cover, Veribl surfaces these gaps ranked by frequency — so you know exactly what to write next.
Veribl automatically detects the customer's device language and responds accordingly. Your product documentation, help center articles, and AI responses are auto-translated into 40+ languages, so a customer in Japan gets Japanese support from the same QR code as a customer in Germany.
Yes. You control the AI's personality, response style, and escalation rules. Set it to match your brand voice — formal, casual, technical — and define when it should escalate to human agents versus continue trying to resolve independently.
Veribl's analytics dashboard shows deflection rates, common questions, resolution times, content gap reports, and escalation patterns in real time. You can see exactly how many tickets the AI prevented, which help center articles get the most views, and where your documentation needs improvement.
Ready to get started?
Explore our documentation, integrate in minutes, or book a demo to discuss your compliance needs.