Warranty registration and installer tools for HVAC manufacturers.

Usually, if you want the longest coverage. Many major US residential brands give their longer limited warranty, often 10 years on parts, only when the equipment is registered online within a set window after installation. Unregistered units typically fall back to a shorter base warranty, often 5 years on parts. Some brands list states or provinces where registration isn’t required, so check your manufacturer’s terms.

For major US residential brands the window is typically 60 to 90 days from installation, or from the closing date for a newly built home. UK heat pump manufacturers commonly ask for registration within 30 days of installation or commissioning. The exact window is set out in your warranty certificate.

With many US brands the unit falls back to the base limited warranty, typically a shorter parts term without the labor or extended options that registration unlocks. For UK heat pumps, missing the registration window can reduce the guarantee to the manufacturer’s standard term. Either way, the unit is usually still covered, just for less.

Yes. With most brands either the homeowner or the installing contractor can register, and contractors often do it on the homeowner’s behalf. Homeowners shouldn’t assume it has been done, so it’s worth asking for confirmation. Some extended guarantees, particularly approved-installer programs for heat pumps, can only be registered by the installer.

Typically the model and serial number of each piece of equipment, such as the outdoor and indoor units, the installation date (or closing date for new construction), and the owner’s contact details. Many brands also ask for the installing contractor’s name and phone number. Model and serial numbers are on the unit’s rating plate.

Typically on the date installation and start-up are complete. If that date can’t be verified, some brands start the warranty a set period after the manufacture date, decoded from the serial number, which is why recording the install date matters. For new construction, it’s usually the date the homeowner bought the home.

It depends on the brand. Some allow a transfer to the next owner if it’s done within a set period after closing, sometimes with a fee. Others keep their longest coverage for the original owner and give later owners a shorter term. Florida rules require the warranty to convey with the home for qualifying installs, so check your manufacturer’s terms.

It depends on the certificate, but common conditions include installation by a licensed HVAC technician and use and maintenance in line with the manufacturer’s instructions, plus on-time registration for the longest terms. UK heat pump guarantees commonly also require a fully completed Benchmark commissioning checklist and annual servicing. In the US, the Magnuson-Moss Warranty Act generally stops a manufacturer from making coverage depend on its own brand of parts or service unless they’re provided free.

Not currently. No ESPR rule requiring a Digital Product Passport for heat pumps or space heaters has been adopted, and these products stay under the Ecodesign Directive during a transition running to the end of 2026. What does apply in the EU is EPREL: suppliers must register each energy-labelled model in the EPREL database before placing it on the market, which has been mandatory since 2019. Veribl’s per-unit records are DPP-ready if requirements arrive.

Veribl doesn’t change your equipment, but it keeps the documentation installers and owners see tied to the exact model. Under the EU F-gas Regulation (EU) 2024/573, for example, split air-to-water heat pumps up to 12 kW using refrigerants with a GWP of 150 or more can’t be placed on the market from 1 January 2027. When a line moves to a new refrigerant, you update its installation guides, safety information and manuals in one place, and the QR code on each unit opens the current version.

The Starter plan is free and covers 100 products. Growth is $499 per month, or $399 per month billed annually. Enterprise pricing is custom for larger catalogs, multi-brand groups and installer networks.