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Mills and factories answer your requests in the partner portal, attach their certificates and reuse their answers for every brand. Each answer is kept exactly as sent.
My speaker keeps disconnecting from Bluetooth, any fix?
This usually happens when the firmware is outdated. Hold the power + volume down buttons for 5s to enter pairing mode, then reconnect.
→ Guide: Bluetooth Troubleshooting
Ask about this product...
Answers first, a person when it matters
The AI assistant answers from your manuals in the customer’s language, and hands over to a helpdesk with routing, SLAs and the whole chat in the ticket.
Prove a passport hasn’t changed — every published version, battery event and supplier answer is signed and linked to the one before it, and passports show a Signed badge.
Let anyone confirm a passport is genuine — enter a product number or paste the QR link to see whether the passport is unchanged since it was published.
Get the certificate, not just its number — suppliers attach PDFs or photos to their answers in the partner portal or through an invite link, and each file is part of their signed answer.
REST API
·API and security
Connect your PIM, ERP and CRM — read and update products with materials and certificates, publish passports, and read registrations and contacts with consent, using read-only or read-and-write keys. Growth and Enterprise plans.
Sign in with your company’s identity provider — Okta, Microsoft Entra ID, Google Workspace or any SAML 2.0 provider, with domain verification and the option to require SSO. Growth and Enterprise plans.
Know which owners are happy and who is at risk — each owner is marked Happy, Neutral or At risk from claims, ratings, chats and emails, including how they sounded in AI chats and tickets.
Spot the products customers struggle with — Analytics shows how owners of each product feel, next to scans and registrations.
Shopify app
·Customers and email
Bring your store into Veribl — install the app, import products with every variant barcode and collection, and see paid orders, revenue from Veribl and warranties bought in your store.
Pebble theme
·Product pages and themes
A big-brand support site in minutes — pinned questions, document lists and guide tabs for product pages and the help center.
Extended warranties in one place
·Warranties
Sell longer coverage from every scan — paid plans live under Warranties › Plans, show as offers on product pages and in emails, and extend the owner’s coverage when bought.
Every reader sees their own language — passports open in 24 EU languages, with a translation editor for your own texts.
Honest passport readiness
·Product passports
See which products actually need a passport — each product shows required, preparing or not required, and the checklist only asks for what its rules require.
Ready for the EU DPP Registry — passports prepare the registration data the registry asks for, for when it starts accepting passports.
Register and claim in the help center
·Warranties
Fewer steps for customers — owners register products and file warranty claims without leaving your help center.
Spare parts in passports and chat
·Support and helpdesk
Repairs instead of replacements — spare parts from Commerce show on product pages and passports, and the AI assistant can find them.
Passports stay online
·Product passports
Keep every QR code working — a product with a published passport is archived instead of deleted, and you can download a backup of every published passport.
Design pages without code — edit product pages and the help center section by section, starting from themes such as Studio, Classic and Bloom.
Partner portal
·Suppliers and partners
One place for suppliers, recyclers and authorities — suppliers answer data requests and keep a reusable library; recyclers, repairers and authorities see restricted passport data you granted. Sign-in is an email and a one-time code.
Battery passports per battery
·Product passports
Ready for 18 February 2027 — every EU battery passport field, per-serial passports with status, state of health, cycles and history, and access links for restricted data.
