Post-purchase experience, transformed.
Turn every product into an always-on engagement channel. Consumers scan a QR code and instantly access support, manuals, registration, and more. You capture first-party data and build direct relationships with every product owner.
The journey
From unboxing to lifelong customer.
Every touchpoint after purchase is an opportunity you're currently leaving blank.
Unboxing — setup made simple.
Consumer scans the QR in the box. Branded product page opens: setup guide, warranty registration, AI support. First impression: this brand has its act together.
Ownership — staying in touch.
Automated emails deliver product tips, care reminders, review requests, and accessory recommendations at the right moment. Direct channel, zero retail intermediary.
| Customer | Product | Source |
|---|---|---|
| Anna M. | AirPure 3000 | QR scan |
| Thomas B. | AirPure Mini | Warranty |
| Sophie L. | AirPure 3000 | QR scan |
Loyalty — a relationship you own.
Every scan, registration, and interaction builds a verified first-party profile. You know what they own, how they use it, and when to reach them. No third-party list required.
What makes it different
Post-purchase isn't the end. It's the channel.
The brands that win are the ones that stay present after the sale.
Automated touchpoints that feel personal.
Timed to when consumers are most engaged, triggered by their product registration, and personalised to what they own. Not a broadcast — a conversation with a customer you actually know.
Post-registration journey
Day 0
Scan & register
Day 3
Setup tips email
Day 14
Review request
Day 21
Accessory offer
Day 3 · Active
Quick setup tip for your Standing Desk Pro
Opened · 38 seconds ago
Measure the full consumer lifetime.
Track registration rates, email engagement, repeat purchase, support cost, and return rate — all connected to individual product owners. See which post-purchase touchpoints drive loyalty and which drive returns.
Explore the platform
FAQ
A post-purchase experience platform helps brands engage with consumers after the point of sale. It typically includes digital product pages, support channels, product registration, and communication tools. The goal is to transform the post-purchase period from a dead zone into an active relationship — helping consumers succeed with products while capturing data and driving loyalty for the brand.
Veribl turns every physical product into a digital touchpoint via QR codes. When consumers scan the code, they access a branded product page with setup guides, AI-powered support, warranty registration, and care instructions. This creates value for both sides: consumers get instant help without calling support, and brands capture first-party data, reduce support costs, and build direct relationships with product owners.
Narvar and parcelLab focus on shipping and delivery tracking — the logistics side of post-purchase. Veribl focuses on the product ownership experience after delivery: setup assistance, ongoing support, warranty management, and consumer engagement. These are complementary: Narvar handles 'where is my package?' while Veribl handles 'how do I use my product?' and everything that follows.
No. Veribl product pages are web-based and load instantly when consumers scan a QR code with their phone camera. No app download, no account creation, no friction. The experience works on any smartphone with a camera and a web browser.
Veribl's AI assistant is trained on your product documentation — manuals, FAQ content, specifications, and troubleshooting guides. When a consumer asks a question, the AI provides an accurate answer based on your content. It handles common questions like setup instructions, maintenance schedules, and troubleshooting steps, deflecting 60–80% of routine support queries that would otherwise become phone calls or emails.
Veribl tracks QR scans, page views, product registrations, AI chat interactions, and email engagement. You can see which products get scanned most, what questions consumers ask, registration rates by product and region, and engagement trends over time. This data helps you identify product issues early, understand consumer needs, and optimize both your product and marketing strategy.
Turn every product into your best channel.
Get started in minutes, or book a personalized walkthrough with our team.