Right to repair, built into your product.

The new rules come from the EU Right to Repair Directive (Directive 2024/1799), which member states have applied since July 31, 2026. For covered products, manufacturers must offer repair at a reasonable price, keep spare parts available at non-deterrent prices, publish indicative repair prices and not block repairs through software, hardware or contract terms. Each member state sets its own enforcement and penalties.

Yes. It applies to manufacturers that place covered products on the EU market, wherever the products are made. A US, UK or Asian brand selling covered electronics or appliances into the EU through retail, marketplaces or distributors has the same obligations as an EU-based manufacturer.

No. The directive prohibits contract terms that make warranty coverage depend on using the manufacturer's authorised repair network or original parts. A consumer who has a covered product repaired independently keeps their warranty rights.

Furniture is not in the directive's initial scope, which covers products that already have EU repairability requirements. Furniture and mattresses are, however, a priority group under the ESPR working plan, and the ESPR expects repair and spare-part information to be available through Digital Product Passports. Publishing repair manuals and spare-part availability now supports product longevity and prepares you for those rules.

At the July 2026 deadline, the directive covers products with existing EU Ecodesign repairability requirements: smartphones, tablets, washing machines, dishwashers, fridges, TVs, vacuum cleaners, servers, and goods with light transport batteries (e-bikes, e-scooters). More categories will be added as ESPR delegated acts expand — laptops, garden tools, and small appliances are next in the pipeline.

Manufacturers must: (1) provide a free-access website with indicative prices for typical repairs; (2) make repair information (manuals, disassembly guides) easily accessible; (3) ensure spare parts are available at non-deterrent prices for 7–10 years after the last unit is sold; and (4) not use contractual clauses or software/hardware techniques to block repairs. The directive doesn't require a specific format, but the information must be consumer-accessible — a QR code linking to structured product pages is the practical path.

Veribl turns your product QR code into a compliance-ready repair information hub. You configure repair manuals, spare part links, service center locators, and indicative repair pricing in the Veribl dashboard — and it all surfaces when a consumer scans the QR code. The same page satisfies the directive's 'free-access website' requirement and doubles as your consumer product experience. No separate regulatory microsite needed.

Under Directive 2024/1799, if a consumer chooses repair over replacement during the legal guarantee period, the seller's liability period extends by at least 12 months from the repair completion date. Veribl tracks repair events and warranty dates per serial number, sends automatic confirmation emails to consumers, and updates the warranty record — so your support team doesn't need to manage this manually.

Yes. California, Colorado, Minnesota, New York, Massachusetts, and Oregon have active right-to-repair laws, and 28+ additional states have pending legislation. The requirements broadly mirror the EU directive: provide repair documentation, parts, and tools on fair and reasonable terms. Brands selling in both markets can use Veribl's product pages to satisfy both EU and US obligations from one platform.

Yes — significantly. The ESPR (EU 2024/1781) requires repairability scores and repair information to be included in Digital Product Passports. The Right to Repair Directive and the DPP are converging on the same infrastructure: a persistent, scannable product identity that surfaces lifecycle information. Veribl handles both from the same QR code, so compliance teams don't need separate systems for DPP and right-to-repair obligations.